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Jeff
Oestreich, PMP CSM
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Tel: 214 821 5348
Cell: 214 263 6466
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jeffoest@sbcglobal.net
www.jeffoestreich.org |
Background Summary
Program
/ Project Management Professional
PMP and CSM certified, results-oriented masters-degreed
information technology leader with proven success in directing and implementing
a wide range of high-impact business solutions and leading technical teams. Strong
history of progressively responsible positions and an earned reputation for
meeting time and budget goals, maintaining good client relationships, and building
effective teams in various program manager roles. Talented
analytical thinker, enthusiastic problem solver and skilled communicator.
Core competencies include:
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Microsoft
Project
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Program
Management
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Project
Management
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Deep
Airline Experience
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Agile
Development
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Client
Management
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Business
Intelligence
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Optimizing
Business Processes
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Communication
Skills
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Team Building
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Agile
Development
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Microsoft
Visio
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Sharepoint
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UML
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Operations
and Logistics
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Operations
Research
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Statistical
Analysis
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Industrial
Engineering
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RUP
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SDLC
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Change
Management
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Professional Experience
| RCG
Information Technology |
2008 - 2009 |
Sr.
Project Management Consultant
Provided project
management services to aerospace global distributor. Primary project was
the delivery of a significant update to client’s customer-facing e-commerce dot
com system (B2B and B2C). Technologies used included Agile, Websphere, Ajax, HTML,
CSS, XML, UML, SQL, SOAP, Microsoft Project, MS Visio.
Key accomplishments included:
· Delivered 9000
man-hour development / QA project on-time and within the expected budget.
·
Leveraged Agile experience and knowledge to develop
ordinal method for developing and validating complex
solution estimation. Methodology was very well received
by senior management and recognized as “innovative” to
client environment. Allowed senior management to better
predict project outcomes
· Developed ordinal
method for developing and validating complex solution estimation. Method is
based on agile/scrum theory. Methodology was very well received by senior
management and recognized as “innovative” to client environment.
· Developed new way of
tracking team progress and currently comparing / contrasting with a more
tradition EV approach – predictive measures from the new tracking process has
consistently predicted project completion since very early in the design stage.
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Developed detailed
integrated project schedules, risk registers, as well as most other PMBOK
artifacts
· Developed and managed budget
for two projects
Sr.
Project Manager
Provided project
management for EMC’s Microsoft Practice. Projects involved the implementation
of Microsoft enterprise technologies including SharePoint, Exchange, and SCOM.
Responsibilities included managing budgets, monitoring project progress,
forecasting performance, forecasting utilization and requirement needs,
anticipating and solving future project issues and risks, and conducting weekly
team meetings. Managed multiple projects at one time as well as developed
proposals with sales team. Extensive use of MS Project.
Visio, Sharepoint workflow, UML. Key accomplishments
included:
· Developed proposal and
managed technology assessment project for large construction company. Work
included business process analysis as well developing road map for technology
implementation
· Managed proposals and
managed two Microsoft Exchange server implementation projects
· Managed the completion
of a clearinghouse web site for an energy industry client.
· Built new templates in
line with new corporate goals in the areas of proposals, project estimating and
forecasting
Sr.
Program Manager – Magic (BMC Service Desk Express Product Line)
Established and led program office for
end-to-end product deliveries for BMC’s Service Desk Express (SDE) business
line. Specific responsibilities include Project Management Office (PMO) leader,
planning and delivery of multiple and simultaneous BMC product deliveries,
development and maintenance of overall program schedules, coordination and
consensus owner between senior management, development, quality assurance, tech
pubs, sales, marketing, technical support, training and professional services
groups, and process development and improvement. Technologies used included
Agile, J2EE, .Net, SQL, Ajax, Websphere, UML, HTML, CSS. Extensive
use of MS Project. Key accomplishments included:
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Increased product quality and shortened development and testing time by leading
the organization towards Agile Development practices and away from Waterfall.
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Received Certified ScrumMaster training, attended Agile
2006 annual conference
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Delivered more
efficient and effective end-to-end product development though the ground up
development of a new SDE PMO. Using The Project Management Body Of Knowledge (PMBOK) as a guide and previous experience,
setup a PMO and built processes around project initiation, schedule management,
issue management, change control, risk management, approval and sign-off
methods, PMO weekly meetings and continual improvement. Emphasis was on effectiveness
and ease of use. Scope included:
o
$75
million annual revenue
o
15
product deliveries in 3 years
· Improved overall
product delivery reliability and early communications of problem area to senior
management through
the development of processes and anticipated potential future problem areas.
· Provided continual
improvement by initiating and participating in process improvements concerned
with senior management reporting and communications, Sarbanes-Oxley compliance,
development of the business unit product development process and subsequent
incorporation of Agile.
· Improved timeliness of
field readiness due to planning and coordination with field readiness groups.
· Assumed total
responsibility for SDE Sarbanes-Oxley compliance including all reporting and coordination
with BMC PMO. Developed efficient processes to build software design
documentation within the context of an iterative development methodology.
· Increased
communications processes for both executive management reporting as well as
within agile teams by developing highly used web-based platforms that included
the development of web page, wiki and sharepoint applications. Consolidated
sources of duplicate information.
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Sabre
Holdings (formerly American Airlines) |
1987-2003 |
Director
- Joint Ventures
Responsible for managing
the business relationship of Sabre’s joint ventures in the Asia/Pacific region. Specific
responsibilities included business development, delivery management, financial
performance, commercial negotiation, contractual compliance, problem
resolution, project coordination and reporting, business process development,
product definition and strategy coordination. Extensive use
of MS Project. Key accomplishments included:
· Consistently met or
exceeded annual revenue ($4 million) and profit targets despite severe travel
industry downturn
· Responsible for the
ongoing delivery of multiple (>15) projects involving more than 10 internal
product departments at any given time
· Oversaw the business
development and implementation of critical e-commerce applications
· Directed process
improvement task forces resulting in faster response to major system outages
and quicker product time to market
· Consistently received
exceptional annual feedback from clients and associates
· Executed the on-time
delivery of a significant technical proposal to a strategic Chinese partner
Program
Director
Directed the delivery
and profitability of large multi-project programs. Established clients'
business goals and proactively identified opportunities to meet them. Drove
programs from project inception through delivery. Directed
multiple product teams and third parties in solving complex issues involving
requirements, budgets, and timelines. Ensured timely
communication between clients, product teams, and senior management.
Oversaw and monitored budgets and implemented corrective actions to ensure
budget commitments were made. Key accomplishments included:
· Successfully planned,
managed and delivered a two-year $30 million integration program on time and
under budget that involved more than 80 separate projects and 15 project teams
· Planned and
implemented the successful seamless transfer of over 1 million real-time travel
records from one system to another within a 12 hour time window
· Managed the schedule
and $6 million budget for the implementation of a major online travel commerce
website under aggressive market delivery pressures
· Developed a proposal
and won a $250K contact with a major US carrier to develop a web-based
loyalty program
Project
Manager
Managed project teams focused on delivery of
complex decision support models and systems. Overall
responsibility for concept and proposal development, design, delivery and
budget. Oversaw recruitment of
project teams. Developed and
managed all phases of project delivery from gathering business requirements to
customer acceptance testing. Maintained and reported on project timelines.
Communicated and resolved technical and business issues with clients. Key
accomplishments included:
· Managed the design and
delivery of a $1.2 million truck maintenance forecasting and scheduling system
to a major gas and chemical company
· Supervised the design
and delivery of a $600K unit load traffic forecasting system for a large US
railway company
· Designed and developed
an expendable parts maintenance forecasting system for a key international air
force using complex statistical forecasting models
Operations
Research Analyst
Provided mathematical
modeling, technical expertise and statistical analysis in support of various
business objectives. Proved concepts by building system
prototypes. Presented results to senior management.
Worked in teams as well as contributing individually. Key accomplishments
included:
· Optimized passenger convenience
at major hub airports by developing an artificial intelligence model and
prototype.
· Conducted analysis of
a major US
airport’s proposed international baggage claim area that led to a complete
redesign of the original facility plan
· As an invited speaker
of the Australian civil aviation authority, delivered a three-hour seminar
presentation on the application of computer modeling for airport design
· Performed computer
simulation and statistical analysis to optimize the design of various airport
facilities for two international airports in Australia.
· Developed a model
based on probability theory to minimize the cost of aircraft simulator
maintenance resulting in an annual cost savings of 2 headcount per year
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Harnischfeger Industries Materials Handling
Consultant |
1986-1987 |
Motorola
Senior Industrial Engineer |
1983-1985 |
Education
MS Industrial
Engineering – Georgia Tech, Atlanta,
Georgia, 1986
BS Industrial
Engineering – University of Illinois, Champaign-Urbana,
Illinois, 1983
Technical Skills/Certifications
Project Management
Professional (PMP)
Certified Scrum Master
(CSM)
ITIL Certification (IT Service Management)
MS Extended Office
Suite (Word, Excel, PowerPoint, Front Page, Access, Outlook)
MS Project
HTML, CSS
Computer Languages:
Basic, Pascal, C, SAS (model prototyping)
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